Crystal Ski Operations Agent | French Speaking | Local Residents 1

Join our office team for Crystal Ski as an Operations Support Agent in Austria and be the key link in the chain between our resort teams, our head office colleagues, and our suppliers, providing essential admin support to enable our resort teams to focus on delivering amazing customer service.

You’ll also be supporting all related functions of office management to ensure that every day runs smoothly.

About Our Offer

• Salary of 2100 Euro gross per month, plus a cost of living allowance of 300 Euro gross per month on top of your salary.
• Please note that accommodation is not included.
• Company IT equipment and uniform included.
• Comprehensive onsite start of season training with accommodation and pay included.
• Access to free language lessons and the TUI Learning Hub to help you level-up and grow your career.
• Summer work in our Beach program and multiple permanent career development opportunities available.

About The Job

• Help keep our guests happy by being the go to person for resort staff for quick, accurate information.
• Make sure that teams have everything they need to travel to destination and do their jobs without issue.
• Work with the resort teams to ensure the content of the Crystal Ski Explorer App is professional, on brand, useful and engaging for guests.
• Support guest-facing teams either on the ground at the airport on Saturdays or by undertaking essential office tasks.
• Use fluent verbal and written English and strong language skills in an operational destination language such as French.

About You

• You have a passion for the mountains with experience or an interest in skiing, snowboarding and winter outdoor life.
• You enjoy spreading positivity, are a great team player with excellent communication skills and show resilience.
• You have high attention to detail and can manage multiple tasks and conflicting priorities while planning ahead.
• You are self-motivated, able to work on your own, make decisions and take initiative.
• You are confident using IT tools and systems, with strong Excel proficiency, and are willing to learn the technology and Crystal Ski products and services.
• You enjoy driving overseas and are confident driving in snowy conditions.
• You have experience working in an office environment or something similar and are also happy to be guest-facing.

From a workplace to a place to belong, TUI embraces diversity, equity and inclusion and encourages everyone to come as they are.