Professional KYC Officer (f/m/x)

Professional KYC Officer (f/m/x)

The KYC team ensures compliant customer due diligence for corporate and institutional clients across the RBI Group, covering onboarding, periodic reviews, and offboarding in line with regulatory requirements such as AML, FATCA and CRS. The team works closely with internal stakeholders and contributes to the continuous development of Group KYC standards and processes.

As a Professional KYC Officer, you manage end-to-end KYC activities for corporate and institutional clients, including complex and higher-risk cases. You ensure complete and high-quality documentation, timely processing, and appropriate escalation, while actively contributing to process improvements and team knowledge sharing.

Your role at RBI:

• Execute end-to-end KYC / FATCA / CRS activities for onboarding, periodic reviews and ad-hoc requests, including high-risk customers, in line with internal policies and regulatory expectations
• Daily client contact by phone, email and in person
• Adhere to applicable laws and regulations as well as internal bank policies; track regulatory changes relevant to KYC/AML and reflect updates in daily work
• Manage and maintain the documentation quality of your assigned portfolio, including completeness, consistency and audit readiness
• Maintain KYC data in internal databases
• Support audits by preparing information and responding to requests from internal and external auditors
• Support junior colleagues
• Maintain and update team knowledge resources and contribute to internal knowledge sharing, such as trainings
• Identify process gaps and propose improvements, including cooperation with technology stakeholders to incorporate user and client feedback
• Contribute to projects linked to regulatory change, technology updates or process optimization initiatives

Your core competencies:

• Several years of experience in KYC, AML, or a comparable compliance-related function
• Practical knowledge of relevant regulatory topics such as AML, FATCA/CRS and MiFID
• Experience working with KYC workflows, documentation standards and case-based escalation paths
• Experience supporting process improvements, such as simplifying workflows, improving tooling and clarifying guidance
• Ability to structure information, document decisions clearly and coordinate with stakeholders across Compliance, Front Office, Operations and IT
• English and German proficiency at C1 level

What's in it for you:

• Work-Life-Balance: Flexible hours, work-from-home options from Austria.
• Global community: 75+ nationalities, English as the company language and work permit support.
• Career growth: Continuous learning, proactive career development, trainings and new technologies.
• Stay healthy: Subsidized canteen, well-being programs, check-ups and sport allowances.
• Save money: Discounts, exclusive banking terms and a free public transport pass.
• Family support: Child allowances, gender-neutral parental leave, bilingual company kindergarten and holiday childcare.
• Competitive salary: The minimum salary for this position is EUR 3375,40 gross per month under the applicable Banking Collective Agreement. The actual salary is typically higher and will be determined individually based on qualifications, professional experience and role requirements.

If you have questions regarding the application process, see the FAQ or the page for international applicants.

Your contact: Michaela Teodosijevic, Talent Acquisition Team