Scoot & Ride Vertriebs GmbH

Customer Service Representative (m/f/d) Grieskirchen, Austria Apply Now! ​ Your role You are the first point of contact for our customers, guiding them from initial contact to the resolution of their issue. Whether it's questions about our products, advice on selection, support with application, or help with complaints and spare parts – you find the right answer quickly and reliably. With your friendly and solution-oriented service, you ensure that our customers feel well taken care of. Your tasks Answering customer inquiries via email, phone, and social media Processing complaints, warranty claims, and returns Close collaboration with logistics, sales, and marketing Maintaining and updating FAQs, text modules, and service documents Actively incorporating customer feedback to improve produ