Through a deep understanding of customer objectives, the role positions Adverity as a critical enabler of strategic business outcomes—not just a platform provider.
By consistently demonstrating measurable ROI and influencing executive stakeholders, the Account Manager plays a pivotal role in turning customer partnerships into long-term, revenue-generating growth engines.
This is a full-time position based in our London Office working on a hybrid basis.
Base Salary Range: £60,000 – £80,000 (depending on experience and level)
Variable Compensation (OTE): Target of £32,000 gross per annum, capped at £25,000 per quarter
- Drive revenue growth through strategic upsells and cross-sells, aligning Adverity’s evolving capabilities (e.g., AI analytics, Data Quality) with customer pain points.
- Proactively identify commercial opportunities within your portfolio, turning business challenges into expansion conversations.
- Build and deliver compelling, data-backed business cases that connect product functionality to measurable ROI and strategic business outcomes.
- Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction.
- Position Adverity as a critical pillar in the customer’s data strategy, steering conversations away from features and toward long-term value.
- Own the commercial execution of your accounts end-to-end—from opportunity spotting to deal closing and internal alignment.
- Build deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning.
- Anticipate renewal risks early and neutralize churn threats with value reinforcement and competitive differentiation.
- Maintain rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility.
- Champion the customer’s voice across internal teams to ensure our roadmap and services fuel commercial expansion and retention.
- Proven track record of driving revenue expansion in SaaS, ideally in a Data Platform or AdTech / MarTech environment.
- Strong sales instincts with demonstrated success in identifying, developing, and closing expansion, upsell and cross-sell opportunities.
- Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes.
- Deep understanding of enterprise buying cycles, commercial drivers, and stakeholder motivations.
- Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression.
- Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes.
- Strong financial and strategic acumen—able to link data and product features to top-line impact.
- Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account planning, and stakeholder mapping.
- Effective at using AI tools and modern productivity tech to streamline operations and focus on revenue-driving activities.
- Self-directed and outcome-obsessed, with a relentless focus on growth.
We are looking for a motivated SaaS Account Executive to accelerate our expansion in the EMEA region. You'll be responsible for overseeing the entire sales cycle, with support from a team of Sales Development Representatives and Sales Engineers.
This is a full-time position based in London on hybrid basis. 3 Days a week in our Offices.
The target compensation package is £110k–£150k OTE on a 50:50 split (£55k–£75k base).
- Influence and engage decision-makers regarding their marketing data and analytics strategy and operations.
- Create, maintain, close and continually develop a pipeline focused primarily on businesses in the EMEA region within a variety of verticals.
- Build relationships via email, phone and B2B networks, events and face-to-face meetings.
- Collaborate with marketing, product and security teams to ensure effective communication and follow-up on leads in your pipeline.
- Partner with solutions consultants and engineers to develop customised solutions that meet customers' needs.
- Demonstrate Adverity's solution and capabilities to potential customers through a strategic deal process including demos, POCs, and other sales activities.
- Consistently maintain HubSpot CRM to track opportunities and activities, while providing accurate forecasting and reporting of activity.
- Previous successful experience as a consultative solution seller in the SaaS (martech/adtech/data analytics) industry, where you have met or exceeded your targets.
- Knowledge of the data, measurement, or marketing landscape.
- Excellent negotiating skills with a positive demeanour. Success-oriented, proactive and self-motivated mindset.
- Ability to take an experimental approach to the sales process and thrive in a fast-paced, test-and-learn environment.
- Desire to learn and stay up-to-date on technology trends, developments & best practices.
- Strong project management skills is a plus.
We are launching Atlas, our newest cutting-edge AI product, and we are looking for a high-impact Forward Deployed Engineer (FDE) to sit right at the intersection of AI, marketing data engineering, and enterprise consulting.
As an FDE, you are embedded directly on the frontlines with top global advertisers, agencies, and enterprise clients. You will lead technical discovery, design custom onboarding architectures, build AI automations, and own the conversion of 3-month product trial discoveries into long-term commercial adoption. You will act as a hybrid technical expert, AI practitioner, and strategic consultant, serving as the core engine powering our product's structural moat.
- Act as an embedded domain expert during onboarding of our newest AI product, helping customers reach value quickly. You will partner cross functionally with sales, product, engineering and account management to accelerate adoption and value for customers
- Learn each customer's architecture and use case, so you become their trusted partner for adopting Atlas across the full platform, not just a single workflow
- Serve as a strategic, day-to-day partner for customers, guiding them on product functionality and working closely with our product and engineering teams.
- Scope and deliver client-specific requirements, deliver tailored demos, and run hands-on training that gets customers querying their marketing data with confidence
- Take a consultative approach to help customers get the most value from our platform, driving adoption, retention, and growth.
- Previous experience in Solutions Consulting, Forward Deployed Engineering, Technical Account Management, Professional Services, or Technical Implementation within a SaaS company or Media Agency.
- Essential Experience in Digital Marketing: Strong foundation in ad tech, attribution models, agency workflows, or performance marketing data.
- Technical Proficiency: Comfortable working with SaaS platforms, REST APIs, dataset mapping, and data automation tools.
- Advanced Prompting & AI Skills: Demonstrated track record of using AI tools to build workflows, summarize insights, or code automations.
- Bachelor’s Degree in an analytical, technical, or business discipline.
Apply now if you are ready to revolutionise the way businesses work with marketing data.
We are launching Atlas, our newest cutting-edge AI product, and we are looking for a high-impact Forward Deployed Engineer (FDE) to sit right at the intersection of AI, marketing data engineering, and enterprise consulting.
As an FDE, you are embedded directly on the frontlines with top global advertisers, agencies, and enterprise clients. You will lead technical discovery, design custom onboarding architectures, build AI automations, and own the conversion of 3-month product trial discoveries into long-term commercial adoption. You will act as a hybrid technical expert, AI practitioner, and strategic consultant, serving as the core engine powering our product's structural moat.
Base Salary Range: £65,000 – £90,000 + performance bonus
- Act as an embedded domain expert during onboarding of our newest AI product, helping customers reach value quickly. You will partner cross functionally with sales, product, engineering and account management to accelerate adoption and value for customers
- Learn each customer's architecture and use case, so you become their trusted partner for adopting Atlas across the full platform, not just a single workflow
- Serve as a strategic, day-to-day partner for customers, guiding them on product functionality and working closely with our product and engineering teams.
- Scope and deliver client-specific requirements, deliver tailored demos, and run hands-on training that gets customers querying their marketing data with confidence
- Take a consultative approach to help customers get the most value from our platform, driving adoption, retention, and growth.
- Previous experience in Solutions Consulting, Forward Deployed Engineering, Technical Account Management, Professional Services, or Technical Implementation within a SaaS company or Media Agency.
- Essential Experience in Digital Marketing: Strong foundation in ad tech, attribution models, agency workflows, or performance marketing data.
- Technical Proficiency: Comfortable working with SaaS platforms, REST APIs, dataset mapping, and data automation tools.
- Advanced Prompting & AI Skills: Demonstrated track record of using AI tools to build workflows, summarize insights, or code automations.
- Bachelor’s Degree in an analytical, technical, or business discipline.
We are proud to be an experienced and diverse team that is breaking new ground for marketing departments around the world. We are headquartered in Vienna, Austria, with additional offices in London, Katowice, Sofia and New York.
If you are excited to join our journey, but you cannot find an open job which matches your skills and interest - just send us your CV and ideally also attach a cover letter detailing which area(s) you are interested in.
Career opportunities:
- Depending on your field of expertise, you can apply for any team in our company, for example: Development, Data Science, UX, Product Management, Marketing, Client Services, Solutions Consulting, Implementation, Sales or any central function (e.g. Finance).
- With your unique skills and experience, you will contribute to our exciting journey!
- A great interest in our products and how we make our client's lives easier.
- Ideally, you have worked in a SaaS environment before and also understand the world of marketing and data.
- Your English is fluent and depending on the role, sometimes also German might be a great plus.
Apply now if you are ready to revolutionize the way businesses work with marketing data.
We are looking for a Senior Full Stack Engineer (Senior Product Engineer) to own the technical direction and delivery of solutions in one of our teams. You aren’t just here to write code - you are a partner in the product journey, helping us shape architecture, refine the work breakdown, and advocate for performance and security at every step.
This is a full-time, hybrid position based in Vienna. We value in-person collaboration, so regular office presence is a priority (3 times a week).
Some of the things you’ll do:
In the first month
- Get to know your product development team and get familiar with our products, technologies, systems & architecture, processes and practices.
- Absorb our engineering culture, start coding and ramp-up quickly within the Adverity universe.
- Get to know the architecture and codebase inside-out.
In the first 6 months
- Support your product development team with deep code reviews, guiding them towards better system quality and engineering practices.
- Participate in shaping new features by getting your hands dirty in PoCs, breaking down technical scopes, and commence working on team deliveries.
Beyond the first 6 months
- At this point, you know the Adverity platform very well, both product and tech.
- Participate in strategic cross-product engineering initiatives and help product development teams towards pragmatic technical decisions based on limited context, striving to constantly improve maintainability and reliability.
- You increase your impact beyond your product development team to the whole engineering team & beyond.
- Product-driven mindset: a strong focus on understanding users and solving real problems with intuitive, user-friendly tools.
- Daily use of AI tools (e.g. coding copilots, LLM-based design assistants, automation agents) and the ability to integrate AI reasoning and automation into workflows across coding, documentation, testing, and deployment.
- Fluency in Python and (preferably) the Django framework, with experience managing large-scale production systems and building REST APIs.
- Strong communication and collaboration skills: you’re proactive, listen carefully, and collaborate closely with product, design, engineering, and other stakeholders.
- A passion for learning, experimenting, and turning new AI tools into practical, repeatable workflows — always keeping user value at the core.
- During your career you successfully mentored and coached engineers.
- Experience with data products and its challenges.
- Skill in demonstrating AI-driven productivity to peers and driving adoption within technical teams.
The minimum gross salary is €70,000. In any case, we offer competitive salaries depending on your qualifications and experience.
Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you!
We are looking for a customer-focused Senior Professional Services Consultant to join our New York team. In this role, you'll engage directly with key customers, delivering expert, tailored consulting that meets their technical needs, while also playing a hands-on role in one of our newest AI product launches. You'll be instrumental in driving customer satisfaction and long-term success, helping our clients unlock the full value of our platform.
This is a full-time role based in New York. We ask the team to be in the office three times a week to keep collaboration and connection strong.
- Act as an embedded domain expert during onboarding of some of our newest AI products, helping customers reach value quickly. You will partner cross functionally with sales, product, engineering and account management to accelerate adoption and value for customers
- Learn each customer's architecture and use case, so you become their trusted partner for adopting Atlas across the full platform, not just a single workflow
- Serve as a strategic, day-to-day partner for customers, guiding them on product functionality and working closely with our product and engineering teams.
- Scope and deliver client-specific requirements, demo tailored demos, and run hands-on training that gets customers querying their marketing data with confidence
- Take a consultative approach to help customers get the most value from our platform, driving adoption, retention, and growth.
- Spot recurring patterns and themes across accounts, feeding insights back to internal teams to improve our product and service.
- Champion our shift towards customer success and growth, particularly on Enterprise accounts.
- Partner with customers on short- and long-term initiatives, supporting Account Management in identifying upsell opportunities.
- Guide customer escalations, both within our team and with external partners.
- A customer-centric, empathetic approach, with a genuine drive to help clients reach their goals.
- Experience in a SaaS company, in a customer success, implementation, or consulting capacity, or within a media agency.
- Essential experience in Digital Marketing.
- Comfort working with REST APIs and a strong affinity for SaaS and technology.
- An analytical, curious mindset, with a knack for spotting patterns and translating customer needs into practical solutions
- A genuine interest in AI and how it's changing marketing operations — you've used AI tools yourself, you're curious about their limits (why they get answers wrong, not just when they get them right), and you want to help customers see where Atlas fits into their AI strategy.
- Excellent organisational, communication, and time-management skills, with the ability to prioritise effectively in a fast-paced, scale-up environment.
- A positive, can-do attitude and strong team-player mentality, comfortable navigating ambiguity and change.
Are you ready to apply?
The base salary we offer is USD 130,000–145,000. The final offer will be in line with your experience and skills.
Apply now if you are ready to revolutionise the way businesses work with marketing data.
We are looking for a Service Support Specialist (Night Shift), who will support our customers during LATAM business hours (17:00 – 01:00 Local Time). You will act as a technical expert during your shift, driving resolution of complex software issues and partnering with support agents to ensure timely, high-quality customer outcomes.
This is a full-time night shift position based remotely in Bulgaria or Poland.
- Technical Support & Knowledge Sharing: Perform ticket audits and deliver hands-on support for complex API and ETL troubleshooting. Share best practices and insights to help agents continuously improve their approach.
- Advanced Troubleshooting: Actively own and resolve complex customer cases via email and video calls. You will deep-dive into product usage, operational matters, and technical integrations (APIs) to provide tailored solutions.
- Consultative Partnership: Act as a solution partner for clients, analysing usage patterns and helping them maximise product adoption through guidance on best practices.
- Knowledge Management: Identify recurring trends during the night shift to refine help documentation and validate the accuracy of AI-powered support tools.
- Previous experience in a 2nd line B2B support role within a SaaS product company.
- A consultative mindset with genuine empathy.
- Outstanding written and verbal communication skills, with the ability to build trust and rapport. Strong proficiency in English is required.
- Experience with support ticketing systems such as Zendesk.
- Excellent prioritisation and multitasking skills, with the ability to manage real-time workloads effectively.
- Exposure to web technologies and related stacks (API, ETL, SQL), with confidence troubleshooting technical integrations.
- Experience with ETL / data analytics platforms.
Why you'll love it here
- Internal shares program (EDPP)
- Budget for job relevant training
- Sustainable merch for all employees
- Adverity Social Responsibility Days (+2 days paid off)
The base salary we offer for this position is €25,000.00 - €35,000.00 per year depending on location and experience.
Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you!
We are looking for a Service Support Specialist (Night Shift), who will support our customers during LATAM business hours (17:00 – 01:00 Local Time). You will act as a technical expert during your shift, driving resolution of complex software issues and partnering with support agents to ensure timely, high-quality customer outcomes.
This is a full-time night shift position based remotely in Bulgaria or Poland.
- Technical Support & Knowledge Sharing: Perform ticket audits and deliver hands-on support for complex API and ETL troubleshooting. Share best practices and insights to help agents continuously improve their approach.
- Advanced Troubleshooting: Actively own and resolve complex customer cases via email and video calls. You will deep-dive into product usage, operational matters, and technical integrations (APIs) to provide tailored solutions.
- Consultative Partnership: Act as a solution partner for clients, analysing usage patterns and helping them maximise product adoption through guidance on best practices.
- Knowledge Management: Identify recurring trends during the night shift to refine help documentation and validate the accuracy of AI-powered support tools.
- Previous experience in a 2nd line B2B support role within a SaaS product company.
- A consultative mindset with genuine empathy.
- Outstanding written and verbal communication skills, with the ability to build trust and rapport. Strong proficiency in English is required.
- Experience with support ticketing systems such as Zendesk.
- Excellent prioritisation and multitasking skills, with the ability to manage real-time workloads effectively.
- Exposure to web technologies and related stacks (API, ETL, SQL), with confidence troubleshooting technical integrations.
- Experience with ETL / data analytics platforms.
Why you'll love it here
- Internal shares program (EDPP)
- Budget for job relevant training
- Sustainable merch for all employees
- Adverity Social Responsibility Days (+2 days paid off)
The base salary we offer for this position is €25,000.00 - €35,000.00 per year depending on location and experience.
Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you!
Vollzeit
Sonstige Stellen im IT-Bereich
€ 1.785